Refund policy

RETURN & REFUND POLICY

AT CUBBLING, WE WANT EVERY LITTLE ACCESSORY TO BRING A BIG SMILE. IF YOU'RE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE'RE HERE TO HELP.

RETURNS

WE OFFER A 7-DAY RETURN POLICY, WHICH MEANS YOU HAVE 7 DAYS FROM THE DATE OF DELIVERY TO REQUEST A RETURN.

TO BE ELIGIBLE FOR A RETURN:

  • THE ITEM MUST BE UNUSED AND UNWORN.

  • THE ITEM MUST BE IN ITS ORIGINAL PACKAGING.

  • ALL TAGS, ACCESSORIES, AND PRODUCT COMPONENTS MUST BE INTACT.

  • PROOF OF PURCHASE OR ORDER CONFIRMATION MUST BE PROVIDED.

TO INITIATE A RETURN, PLEASE CONTACT US AT HI@CUBBLING.COM OR CALL US AT +91 76656 66446.

ONCE YOUR RETURN REQUEST IS APPROVED, WE'LL PROVIDE INSTRUCTIONS FOR THE RETURN PROCESS. ITEMS RETURNED WITHOUT PRIOR APPROVAL WILL NOT BE ACCEPTED.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

PLEASE INSPECT YOUR ORDER UPON DELIVERY.

IF YOU RECEIVE:

  • A DAMAGED ITEM

  • A DEFECTIVE PRODUCT

  • THE WRONG ITEM

CONTACT US WITHIN 48 HOURS OF DELIVERY AT HI@CUBBLING.COM WITH YOUR ORDER NUMBER AND CLEAR PHOTOS OF THE PRODUCT. OUR TEAM WILL REVIEW THE ISSUE AND ARRANGE A SUITABLE RESOLUTION.

NON-RETURNABLE ITEMS

THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR RETURN:

  • PERSONALIZED OR CUSTOM-MADE PRODUCTS

  • GIFT CARDS

  • CLEARANCE OR SALE ITEMS

  • PRODUCTS SHOWING SIGNS OF USE, DAMAGE, OR TAMPERING AFTER DELIVERY

IF YOU'RE UNSURE WHETHER YOUR ITEM QUALIFIES FOR A RETURN, PLEASE CONTACT OUR SUPPORT TEAM BEFORE INITIATING THE REQUEST.

EXCHANGES

WE CURRENTLY DO NOT OFFER DIRECT EXCHANGES.

IF YOU'D LIKE A DIFFERENT PRODUCT, PLEASE PLACE A NEW ORDER AFTER YOUR RETURN REQUEST HAS BEEN APPROVED.

EUROPEAN UNION CUSTOMERS

FOR ORDERS SHIPPED TO COUNTRIES WITHIN THE EUROPEAN UNION, CUSTOMERS HAVE THE RIGHT TO CANCEL OR RETURN THEIR ORDER WITHIN 14 DAYS OF RECEIVING IT WITHOUT PROVIDING A REASON.

RETURNED PRODUCTS MUST BE UNUSED, UNWORN, IN ORIGINAL PACKAGING, AND ACCOMPANIED BY PROOF OF PURCHASE.

REFUNDS

ONCE WE RECEIVE AND INSPECT YOUR RETURNED ITEM, WE'LL NOTIFY YOU REGARDING THE APPROVAL STATUS OF YOUR REFUND.

IF APPROVED:

  • THE REFUND WILL BE PROCESSED TO YOUR ORIGINAL PAYMENT METHOD.

  • REFUNDS ARE TYPICALLY COMPLETED WITHIN 10 BUSINESS DAYS.

  • PROCESSING TIMES MAY VARY DEPENDING ON YOUR BANK OR PAYMENT PROVIDER.

IF MORE THAN 15 BUSINESS DAYS HAVE PASSED SINCE YOUR REFUND WAS APPROVED, PLEASE CONTACT US AT HI@CUBBLING.COM.

CONTACT US

FOR ANY QUESTIONS REGARDING RETURNS, REFUNDS, OR YOUR ORDER, PLEASE REACH OUT TO US:

EMAIL: HI@CUBBLING.COM
PHONE: +91 76656 66446

THANK YOU FOR SHOPPING WITH CUBBLING ❤️